Maintenance Request
Complete Metro Halifax Property Management Services
IMPORTANT: To report an emergency, please contact Paramount Management directly at 423.9916.
All other non-emergencies may use our maintenance request online form.

Please fill out the following information in order to process your maintenance request. By submitting a maintenance request online, you are giving permission for our maintenance personnel to enter your apartment. Their right of entry is valid up to 48 hours from when you submit the maintenance request form. Our maintenance personnel respond to maintenance requests usually between Monday – Friday 8:30 am –
5 pm and Saturday 10:00 am – 4:00 pm.

If our maintenance personnel do not enter your apartment within the 48 hours, please be advised only then will they call to schedule an entry.
Personal Information
Name: *
Contact Phone:
Email: *
Additional Information
Date Requested:
Apartment Building: *
Apt Number: *
You must select a building first
  Has this been reported before?:
  Yes       No
If yes when?:
  May we enter your residence if you are not at home?
  Yes       No
Please enter the code to verify your entry:
 Refresh Image
Repair Responsibility
You are responsible for the proper care and use of your apartment and the community facilities you use.

Please report maintenance problems to the Paramount Management office as soon as they occur or as soon as you become aware of them. You can also call to inquire regarding the status of maintenance work requested.

Every effort will be made to accommodate any work order that presents a priority to you.

Reporting Maintenance
Please call the Paramount Management Office with all requests for maintenance between 8 a.m. and 5 p.m. weekdays.

Typical response time is within four hours. An emergency is defined as a threat to the life/safety of apartment residents. Examples include: electrical power failure affecting entire apartment, broken window glass, no heat, lock malfunction, etc.

Routine requests are defined as those things that need prompt attention, but do not pose an immediate life/safety threat to residents or facilities. Typical response time is about five days or one week. Periodically routine requests are backlogged due to the large number of requests received during the period when many new residents are moving in/out. Report routine requests by calling the Paramount Management office during regular office hours or fill out a Maintenance Request Form online.
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